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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gail Casciano

July 25, 2024

5  out of  5
rating by Gail Casciano
"Lori went above and beyond to assist us in finding auto insurance."
We responded:
"Hi Gail, Thanks very much for the outstanding 5 Star review!!! We appreciate you allowing us to handle your Auto and Homeowners insurance needs! "
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Paul Evans

May 22, 2024

5  out of  5
rating by Paul Evans
"The easiest Insurance company I ever worked with. As Canadian snow birds Rob Sheehan made it very easy to suspend and activate our car insurance...I would highly recommend this company and agent...very prompt responses all the time"
We responded:
"Hi Paul, Thanks so much for the great 5 Star review! My team and I really appreciate it!!! "
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Bob Kohls

March 14, 2024

4  out of  5
rating by Bob Kohls
"Supposedly sent me 2 emails. They were not in my in box nor junk folder. Typo of my address?"
We responded:
"Hey Bob, Sorry you think we didn't get back to you. I see we provided a quote on 2/15/24 and then followed up by leaving a message on 2/22/24 at 4:29 pm. I'll reach out to you now to make sure you got this information. "
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nancy hamilton

November 17, 2023

5  out of  5
rating by nancy hamilton
"Thanks rob for the hours you spent correcting things"
We responded:
"Nancy, thanks for the incredible 5 Star review. I'm so glad we were able to address your retirement, Life, and Annuity concerns. I appreciate you and Larry very much! Happy Holiday!!! "
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Joel Good

November 7, 2023

5  out of  5
rating by Joel Good
"Milly was a tremendous help sorting out an overpayment which was causing a great deal of financial pain. She took the time to hear my concerns and immediately jumped on the task to figure out what was going on and got me answers quickly and efficiently. She cared about me, not only as a customer but also as a person. She placed herself in my position an immediately understood my pain and compassionately helped remedy the problem. Milly truly is an asset to State Farm and to me as a customer. Well done Milly and thank you."
We responded:
"Joel, Thanks for the awesome 5 Star review and for trusting us to service your Auto and Life insurance needs! I appreciate you very much!!! "
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Merry Pilles

November 4, 2023

5  out of  5
rating by Merry Pilles
"Milly Haynes is an excellent customer service person."
We responded:
"Hi Merry, Thanks for the super review!!! We appreciate you allowing us to take care of your Auto, Condo, and Umbrella policies! I'll let Milly know you gave us a 5 Star review! Best regards, Rob "
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Yevgeny Veksler

October 20, 2023

5  out of  5
rating by Yevgeny Veksler
"I've been working with Rob for some time and recently had the pleasure of working with Laurie. You're making a mistake if these fine folks are not involved in helping you with your insurance needs."
We responded:
"Yevgeny, We really appreciate the fantastic 5 Star review! It's always a pleasure helping you with your Auto, Home, and all your Florida insurance needs!!! "
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Travis Hott

October 15, 2023

5  out of  5
rating by Travis Hott
"Always gets back to me"
We responded:
"Travis, Thanks for the Great review and for allowing us to take care of your Auto and Homeowner insurance needs. You are the best! "
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Karen Schmidt

October 5, 2023

5  out of  5
rating by Karen Schmidt
"I have been a client of Rib Sheehan’s for over ten years. I compare prices every so often and have not found another company that comes close to State Farm prices and the personal care from Rob and Lori, office manager cannot be compared, I have complete trust in their professionalism and are easy to work with - like an extension of my family that takes care of my auto and home insurance."
We responded:
"Karen, thank you very much for the awesome 5 Star review and for being a great Auto insurance client for over ten years! My team and I appreciate you very much!!! "
Profile photo of Nina Carothers

Nina Carothers

July 11, 2023

5  out of  5
rating by Nina Carothers
"If you are looking for a great insurance agent, that actually takes the time, then look no further. I have been with Robert Sheehan for the last year for my homeowners insurance policy. I did have a problem last year and needed his help. Every time I have stopped in his office, unannounced mostly, he makes time for me. The office staff are both helpful are friendly and they know their insurance over there. 😁 I am now switching my vehicle to them as well because I prefer to shop local and work with those that are there for you. Best insurance agent and agency to work with by far. Highly recommend!!!"
We responded:
"Nina, It's so awesome to receive such a positive review during these trying times! I'm going to share it with my entire team. Thank you so much for trusting us to handle your Renters and Auto insurance. I appreciate you very much!!! "
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Cheryl Moore

April 24, 2023

5  out of  5
rating by Cheryl Moore
"Rob Sheehan’s office is always willing to help you… true service with a smile!"
We responded:
"Hi Cheryl, Thanks for the awesome review! I and my team really appreciate it!"
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d zarnick

April 1, 2023

1  out of  5
rating by d zarnick
"Wow really great staff. I told them if they raise my rates because of an accident By which was not my fault I would drop them. Well they Did and I'm gone from them . Progressive covered two of my cars for what State farm was charging for one car. Sorry state farm the public has a right to know."
We responded:
"Hi Mr. Zarnick, Thank you for the great review. I really appreciate it!!! Best regards, Rob"
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James Mccurley

September 20, 2022

5  out of  5
rating by James Mccurley
"Nice people good quotes"
We responded:
"James, thanks for the awesome review. My staff and I appreciate you very much! Rob"
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Carlean Todd

August 5, 2022

5  out of  5
rating by Carlean Todd
"Ron Sheehan and his 2 team members Cody and Alison have been a huge support towards me and have gone above and beyond to make sure I was assisted in every way. since my husband passed June 4th. I bought nothing but challenges their way and all 3 have shown me nothing but great service and patience. There are no words strong enough to say how greatful I am to have them as my agents. I hope this review gets to the right people to announce their hard work and teamwork between them. Their communication skills show a lot and is very noticeable. Im forever greatful to have this support from them. 20 stars and more!!!!"
We responded:
"Carlean, Thanks so much for your kind words! Mathew set up that Life policy with me to make sure you and the kids would be taken care of in the event of his untimely passing. My team and I are very proud to be part of that process!"
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Sara Howard

February 20, 2022

5  out of  5
rating by Sara Howard
"Rob and his staff are just the best. They provide such incredible service. It’s why we’ll never use an online insurance agent. Can’t beat a local agent who knows you and your needs."
We responded:
"Hi Sara, Thanks for the awesome review. It's always a pleasure!"
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Jk Crum Entertainment

February 10, 2022

5  out of  5
rating by Jk Crum Entertainment
"Thank you Rob for all you do for our family! Outstanding service!"
We responded:
"It's our pleasure!"
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G. R.

January 7, 2022

5  out of  5
rating by G. R.
"I have been with this group for over 25 years. They have always been professional, and quick to respond to any of our insurance needs. Over the years we have tried other companies and agents, but always return back to this group. Hard to find good service like this these days."
We responded:
"Thanks for the great review. I appreciate you very much! Rob"
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dan ward

November 28, 2021

5  out of  5
rating by dan ward
"Nice friendly people"
We responded:
"Thanks for the 5 Star review! My team and I appreciate you very much!"
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Vannessa Allison

October 5, 2021

1  out of  5
rating by Vannessa Allison
"Does not respond to emails or calls. Have been trying to cancel our renters insurance for FOUR months and still he will not respond to any emails!!! Then he had the nerve to hang up on me after I said he is not professional and poor customer service. He wouldn’t even give me the proper documents to cancel the policy. I would never ever do business with him again!!!"
We responded:
"We did respond several times and requested a signed request to cancel the policy. I'm sorry for the inconvenience."
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IM AWESOME

September 27, 2021

1  out of  5
rating by IM AWESOME
"I had rob sheehan for years in the beginning office was great then things changed for the WORST they never updated anything. months after months of requests to update my info and or policy. extremely non responsive doesnt bother listening to anything that is requested. I had to go into online multiple times to keep changing my policy and info. He kept giving me policy prices completely different from online and state farm centers and still kept changing the info back to whatever seemed to be what his office wanted.I would NEVER recommend him."
We responded:
"Sorry you feel that way. The main office is slow in processing our requests due to Covid shortages. We have no control over their response time. Call me personally, if you have questions."
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Lora Burgess

September 17, 2021

3  out of  5
rating by Lora Burgess
"Honestly Im not too happy with state farm. After an accident that was 2 years ago they just now decide they want to up my insurance. Go elsewhere!"
We responded:
"Hey Andrew, I don't see that your a client of mine, so I'm not sure why you're leaving a review on my website. You may want to contact your agent and I'm sure they can explain and rate difference."
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dave izzo

June 30, 2021

5  out of  5
rating by dave izzo
"Was recommended by neighbor years ago and emailed the office for an updated quote and in one day mission accomplished."
We responded:
"Thanks for the great review. I'm so glad we're able to bundle your insurance products and save you extra."
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Monica Lambert

March 24, 2021

5  out of  5
rating by Monica Lambert
"Very nice and professional people"
We responded:
"Monica, Thanks for the Wonderful review! You are the Best!!!"
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Damini Radhakrishnan

December 27, 2020

5  out of  5
rating by Damini Radhakrishnan
"great people; good place. keep up good work. Bk"
We responded:
"Hi BK, thanks for the awesome review. You are the Man!"
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Sue Pelkey

December 10, 2020

5  out of  5
rating by Sue Pelkey
"Very easy process and very knowledgeable saved me a lot of money"
We responded:
"Hi Sue, I so glad we got you a better deal, with great local service!"